Guide to warranty registration

The warranty registration for the Vitowell Comfort series includes FIVE (5) steps and is conducted entirely online.

Vitowell comfort storage water heaters

Scan the QR Code that is located on the body of the device or packaging to launch the Warranty Registration Page.

  1. Enter the date of purchase.
  2. Upload an image of your invoice.
  3. Upload an image of your product label.

Click Next.

  1. Input your last name.
  2. Input your first name.
  3. Input your address.
  4. Input your city/province.
  5. Input your phone number.
  6. Input your email address (optional).

Click Next.

  1. Click on the droplist.
  2. Choose an option.
  3. Rate your satisfaction.
  4. Tick the box.

Click Submission.

After successful submission, users shall receive confirmation within 24 hours through:

  • A call from our Service Center (Phone/Zalo/Viber)
  • A confirmation email

Vitowell easy instant water heaters

Scan the QR Code that is located on the body of the device or packaging to launch the Warranty Registration Page.

  1. Enter the date of purchase.
  2. Upload an image of your invoice.
  3. Upload an image of your product label.

Click Next.

  1. Input your last name.
  2. Input your first name.
  3. Input your address.
  4. Input your city/province.
  5. Input your phone number.
  6. Input your email address (optional).

Click Next.

  1. Click on the droplist.
  2. Choose an option.
  3. Rate your satisfaction.
  4. Tick the box.

Click Submission.

After successful submission, users shall receive confirmation within 24 hours through:

  • A call from our Service Center (Phone/Zalo/Viber)
  • A confirmation email
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